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Privacy Policy

Legal disclaimer

The information provided by ProTaxFlow ("we," "us," or "our") on this website is for general informational purposes only. While we specialize in tax preparation for J-1 Visa holders and Non-Resident Aliens, we are a tax preparation service, not a law firm or a certified public accounting (CPA) firm acting in an audit capacity.

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Not Legal or Financial Advice: The content on this site does not constitute legal or official financial advice. Tax laws are subject to change and vary based on individual circumstances. Use of our services does not guarantee a specific refund amount, as final determinations are made by the Internal Revenue Service (IRS) and state tax authorities.

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User Responsibility: By using our services, you acknowledge that the accuracy of your tax return depends on the information you provide. You are responsible for reviewing your return before filing. ProTaxFlow is not liable for errors resulting from incorrect, incomplete, or misrepresented information provided by the user.

Privacy Policy Last Updated: 01/12/2026

A. What Information we Collect

We collect information necessary to prepare and file your US tax returns (Federal & State) and recover FICA taxes. This includes:

  • Personal Identification: Name, Date of Birth, Home Country Address, and Email Address.

  • Sensitive Government Data: Copy of Passport, J-1 Visa, and Social Security Number (SSN) or ITIN.

  • Financial Documents: W-2 Forms, Form 1042-S, and US Bank Account details for direct deposit refunds.

  • Technical Data: IP address and browser type when you visit our website (collected via cookies).

B. How We Collect Data

We collect data primarily through:

  1. Direct Uploads: When you submit your documents via our secure intake forms (powered by Tally or Wix Forms).

  2. Payment Processing: When you purchase a tax plan.

  3. Automated Technologies: Cookies and tracking pixels to improve website performance.

C. Why We Collect This Information

We use your data solely for the following purposes:

  • To prepare and file accurate tax returns (Forms 1040-NR, 843, 8316) with the IRS and State authorities.

  • To verify your identity and eligibility for tax treaty benefits.

  • To communicate with you regarding the status of your refund.

  • To process payments for our services.

D. Sharing Information with Third Parties

We do not sell your personal data. We only share information with:

  • Government Authorities: The Internal Revenue Service (IRS) and State Departments of Taxation, exclusively for the purpose of filing your authorized return.

  • Service Providers: Trusted third parties that help us operate our business, such as:

    • Wix: For website hosting.

    • Tally: For secure form submission.

    • Payment Processors: (e.g., Stripe/PayPal) to handle transactions securely.

E. Your Rights (GDPR & CCPA)

Depending on your location (including the European Union), you may have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Ask us to fix incorrect information on your file.

  • Deletion: Request that we delete your data (subject to IRS record-keeping requirements).

  • To exercise these rights, please contact us at: [Insert Your Email Address].

F. Minors

Our services are intended for J-1 Work & Travel participants who are generally over the age of 18. We do not knowingly collect data from children under the age of 13.

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